Microsoft Phone System

Modernize Business Calls with Cloud

Microsoft Phone System

Microsoft Phone
System – Cloud PBX in Microsoft 365

Are you looking to enhance your workplace communications and planning to migrate to the Microsoft Phone System, a Cloud PBX solution to reduce your operational cost? You are at the right place.

Microsoft Phone System, called Cloud PBX, allows your business to replace the existing on-prem PBX system with features provided by Microsoft 365 that is tightly integrated into your cloud experience. The phone system will enable you to make and receive PTSN phone calls. The Phone system also expands the VOIP functionalities of Microsoft Teams beyond making and receiving calls.

Phone System enables call control and PBX capabilities in the cloud with Microsoft Teams. The Phone system works seamlessly when you have an internet connection without investing in high-cost telephone equipment.

Microsoft Phone System

Cambay, a Microsoft Managed Partner, helps businesses migrate from their traditional phone systems to Microsoft cloud-based phone systems to improve collaboration efficiency. We will assist you in selecting the right service, licensing, preparing your network for migration and helping you create customized reports to manage your environment. We also provide 24x7 support via phone, chat, and email to keep your business running.

Microsoft Phone System Reporting and Analytics


Enterprise Reports

Video and Conference calls, Call Quality, Costing, and User adoption

Realtime Dashboards

Call Quality Dashboard, Teams Utilization, Routing Report, Trending Volume

Historical Reports

Call Volume, Auto Attendant, Call Queue, Agent Timeline

Custom Reports

Power BI integration, Export to Excel or CSV

Features of Microsoft Cloud-based Phone System

Cloud Auto Attendant

Enables external and internal users to locate and transfer calls to company users or departments in your business.

Route calls by time zone, language, or availability.

Call routing and queuing

Create custom greetings, search for the next available agent, play music for customers waiting on-hold, and set up shared voicemail. Route your call to your colleague.

Cloud PBX hosting

Remote ready business phone solution. The phone system is easy to use, reliable, and scalable.

The solution is cost-effective without the need for servers and expensive maintenance.

Federated calling 

Securely communicate with users from different domains and external users with Skype for Business and Microsoft Teams federation.

Caller ID 

Displays detailed caller ID info that pulls info from your corporate directory. The system leverages Microsoft Azure Active Directory to display important information.

Compliance Recording 

Connect to your partner compliance recording systems or solutions

Why Cambay for Microsoft Phone System?


Trusted Microsoft

As a leading Microsoft Partner with several Gold competencies including Collaboration and Content and Office 365, we deliver best-in-class enterprise communication solutions using Microsoft Teams.


Deep Expertise and

Helped several customers successfully migrate end-users in the cloud and transform business communications into more collaborative and engaging interactions.



Being a Microsoft Cloud Partner, we have helped several customers successfully migrate end-users in the cloud and transform business communications into more collaborative and engaging interactions.


Free Migration and
End-User Support

We help you to migrate to Microsoft Phone System with the assurance of zero downtime and no data loss. We provide free 24x7 support via phone, chat, and email.

Ready to migrate to Cloud-based Phone System and transform your workplace communications?

Schedule a Consultation