Microsoft Phone System

Modernize business calls with cloud PBX solutions

Microsoft Phone System

Microsoft Phone
System – Cloud PBX in Microsoft 365

Considering a boost in your workplace communications while aiming to cut operational costs? Look no further; migrating to the Microsoft Phone System, also known as Cloud PBX, is your solution.

The Microsoft Phone System replaces traditional on-prem PBX systems, offering features integrated seamlessly into the Microsoft 365 cloud experience. Not only does it facilitate regular PSTN phone calls, but it also enhances the VoIP functionalities of Microsoft Teams, extending beyond just call-making and receiving.

With Phone System, you can enjoy advanced call control and PBX capabilities directly in the cloud through Microsoft Teams. Experience flawless communication anytime with an internet connection, all without the hefty price tag of traditional telephone equipment.

Microsoft Phone System

As a recognized Microsoft Managed Partner, Cambay specializes in transitioning businesses from traditional phone systems to Microsoft's cloud-based solutions, elevating collaboration efficiency. We guide you through the right service selection, licensing, and network preparation for a smooth migration. Beyond this, our tailored reports empower you to effectively manage your environment. And, to ensure uninterrupted operations, we offer 24/7 support through phone, chat, and email.

Reporting and Analytics


Enterprise Reports

Video and Conference calls, Call Quality, Costing, and User adoption

Realtime Dashboards

Call Quality Dashboard, Teams Utilization, Routing Report, Trending Volume

Historical Reports

Call Volume, Auto Attendant, Call Queue, Agent Timeline

Custom Reports

Power BI integration, Export to Excel or CSV


Cloud Auto Attendant

Enables external and internal users to locate and transfer calls to company users or departments in your business.

Route calls by time zone, language, or availability.

Call Routing and Queuing

Craft personalized greetings, seamlessly connect callers to the next available agent, entertain on-hold customers with music, and establish shared voicemail. Additionally, effortlessly direct calls to your colleagues.

Cloud PBX Hosting

A business phone solution designed for the remote era. This user-friendly and reliable system scales to your needs, offering cost savings without the burden of servers or costly maintenance.

Federated Calling 

Securely communicate with users from different domains and external users with Skype for Business and Microsoft Teams federation.

Caller ID 

Displays detailed caller ID info that pulls info from your corporate directory. The system leverages Microsoft Azure Active Directory to display important information.

Compliance Recording 

Connect to your partner compliance recording systems or solutions.

Why Cambay for Microsoft Phone System?


Trusted Microsoft

Holding Gold competencies in Collaboration, Content, and Office 365, we harness Microsoft Teams to offer superior communication solutions.


Deep Expertise and

We've assisted numerous customers in migrating end-users to the cloud, transforming their business communications into more interactive and collaborative exchanges.



As a Microsoft Cloud Partner, we blend innovation with best practices. Our tailored strategies ensure not just migration, but a transformative leap into efficient, modern communication.


Free Migration and
End-User Support

We guarantee a smooth transition with zero downtime and no data loss. Plus, benefit from our complimentary 24x7 support via phone, chat, and email.

Ready to elevate your workplace communications? Migrate to Microsoft Phone System now!

Schedule a Consultation