Project Manager

Location: United States, Remote

Job Details:

Organizational Description:

At Cambay Consulting, everything we do, every day adds fuel to exceptional digital customer experience. We do this by utilizing our technology expertise to enable our clients to deliver an exceptional experience to their customers.

Position Purpose

At Cambay Consulting our consultants work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs. Utilizing the Cambay Consulting 360 model as a guide, our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way.

The Project Manager is the customer focal point and responsible for management of system implementations, including, but not limited to the following: project planning, project management, relationship building and the successful project delivery of the customer approved statement of work. A successful Project Manager must be able to manage several concurrent projects, including medium and large projects, with differing technical solutions, must be a self-starter and work with minimal direction. The Project Manager must be able to work effectively with assigned project resources, resource managers, account executives, customer account managers, pre-sales engineers and support. Travel and after-hours work are required for this position.

Key Accountabilities

• Demonstrate professionalism and leadership in representing Cambay Consulting
• Establish and nurture productive and satisfactory relationships with customers, providing customer-focused and responsive support to their business needs
• Function as the primary point of contact for the client for all project-related activities
• Able to present, whiteboard and discuss the Cambay Consulting Project Implementation Methodology at an elevated level, diligently follow the process when performing project management tasks, and provide clear and constructive feedback for continuous improvement in the Implementation Methodology to Project Management Leadership
• Create and manage a formal project plan, including Project Timeline; Communication Plan; Work Plan / Task List; Training Plan; Test Plan; Resource Allocation Schedule; Project Change Management Plan and Risk Management Plan
• Manage the execution of all components of approved project plan, including coordination and management of all project deliverables and timeline; regular communication of project progress, including scope, schedule and cost; budget control and project cost reporting; test and training plans; documentation and approval of any changes to scope; timeline or cost via the project change management process; documentation and approval of completion of key project milestones and project acceptance; ongoing risk assessment and vendor coordination
• Maintain internal system and process updates, including but not limited to:
  • Project status updates to current project tracking systems.
  • Update appropriate Cambay Consulting project collaboration tools regularly with project assets and documentation, both for project team collaboration and long-term asset management
  • Update project resource booking plans on a weekly basis, or as changes are known, and completely new project scheduling and booking plans with urgency.
  • Finance updates for end of month billing & project percent completion for revenue recognition, including collection assistance were needed
  • Weekly accurate and timely submission of project time worked
  • Accurate and timely submission of expense reports
  • Active participation in team meetings, solution area specific review sessions and business unit and company meetings
• When appropriate, collaborate with clients to develop design specifications, business needs, and other factors that impact operational requirements and the end customer experience
• Maintain role and/or individually assigned target employee utilization goal.
• Achieve role and individually assigned team goals, including but not limited to Cambay Consulting referenceable customer, project change order revenue and project KPI result targets.

Competencies

• Personal: Strong people skills, high energy and enthusiasm, integrity, and honesty, flexible, results oriented, resourceful, problem-solving ability, deal effectively with demanding situations, ability to prioritize.
• Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a positive attitude.
• Operations: Ability to manage multiple projects, and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively.
• Technical: Ability to understand and communicate technical concepts; proficient with Microsoft Project, Visio, and Office products.

Supervisory Responsibilities

If applicable, define the budgetary and managerial scope of authority, including a list of positions that report to the incumbent.

Required Knowledge, Skills & Abilities

• Diligence and thoroughness
• Ability to adapt quickly to changing technology
• Self-directed, consistent, and dependable
• Team player, strong collaborator
• Effective time management skills
• Strong organizational and planning skills
• Strong written and verbal communication skills
• Solid knowledge of the Microsoft Suite of products, including Project and Visio
• Solid knowledge of other applications and products specific to practice area

Education and Experience

The minimum level of education and experience required to perform the job or equivalent work experience

Work Environment 

While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee may be prone to sitting for lengthy periods of time. The employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by the job include close vision. Lifting requirements may be required to lift and/or move up to 20 lbs.

Employee is required to travel to business and customer locations, locally up to 50% and nationally up to 25%.

The Company reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.