IT support services helps enterprises ensure stability and deliver high performance of your on-premises, cloud, or hybrid environment.

Cambay offers IT support services to protect your IT infrastructure and applications and maintain high availability for mission-critical applications. Our support services provide IT infrastructure services across the product and solution lifecycle. We help you plan, deploy, and optimize your infra and applications to provide high availability and reduce maintenance costs through powerful analytics, tools, and preventive maintenance.



Support Service Packages

Choose from a range of service packages to meet your business needs


Silver
12 Hour Prioritized Support includes
  • Virtual Admin

  • Self-service portal

  • Email support

  • Phone Support

  • Dedicated Support Manager

  • Escalation to Microsoft

  • Annual Business Review

Gold
8 Hour Prioritized Support includes
  • Virtual Admin

  • Self-service portal

  • Email support requests

  • Phone Support

  • Dedicated Support Manager

  • Escalation to Microsoft

  • Bi-annual Business Review

Platinum
6 Hour Prioritized Support includes
  • Virtual Admin

  • Self-service portal

  • Email support requests

  • Phone Support

  • Dedicated Support Manager

  • Escalation to Microsoft

  • Quarterly Business Review

Diamond
4 Hour Prioritized Support includes
  • Virtual Admin

  • Self-service portal

  • Email support requests

  • Phone Support

  • Dedicated Support Manager

  • Escalation to Microsoft

  • Monthly Business Review

Applications Supported

Applications Supported

Our IT experts are ready to help you make the most of your infrastructure and applications to deliver business value.