Dynamics 365 Marketing – Personalize and Strengthen Customer Relationships

Cambay Consulting and our Dynamics Marketing Partner Coffee & Dunn hosted a Dynamics 365 Marketing webinar on March 25, 2021, at 2 PM EST.

Watch this on-demand session to learn how to personalize customer experiences and strengthen customer relationships using D365 Marketing.

We delivered a demonstration of the Marketing application, where we showcased how sales and marketing teams can better align to provide the best customer experiences to stay competitive, exceed revenue goals, and reduce churn. We also discussed customer journeys, how to get insights from customer interactions, and use one common data service of Dynamics to provide higher quality leads to sales and get the attribution and analytics.

You will learn how to:

  • Create graphical email messages and online content.
  • Design interactive customer journeys to nurture leads with personalized experiences.
  • Tap into LinkedIn's business prospects.
  • Analyze and document your marketing return on investment (MROI).
  • Prioritize leads for more wins.