No matter the size of your business, it can benefit from a managed services provider to improve your ability to deploy and support mission-critical business applications and IT workloads to optimize costs, minimize risks and drive business outcomes. To help achieve these, Cambay consulting will manage your IT assets and services with full ownership so that you can focus on your core business, and we run your IT services as per globally accepted IT services management standards like ITIL to add business values.
Our Managed services practice is accountable for maintaining high availability, performance, resiliency and security of customers’ Cloud Infrastructure and Applications. We continue to focus on reducing costs, improving quality, and accelerating business values.
Managed Services Service Plans and Bands: Cambay Managed Services has diverse range of service plans and service bands to suit the needs of customers. As a customer you can choose the service plan/s and band as per your IT or business needs. A service plan is a category of services focused on a particular technology area whereas a service band is a logical label to differentiate service offerings in terms of availability and scope.
Below are some of the activities performed once a customer opts for the relevant service plan
VM Life cycle management
OS Patch management
Anti-virus management
Pro-active server maintenance
Databases health check
Databases backup
Performance tuning
HA/DR management
Automated diagnostic health check
Replication and group policy management
HA/DR management with quarterly drill
NVA Patch management
NVA Version upgrade
Configuration back management
Baseline configuration maintenance
NSG management
Azure compliance management
Baseline Configuration
Resource scaling
Access management for PaaS services
HA/DR management with quarterly drill
Baseline Configuration management for Kubernetes based deployment
Kubernetes service management
Monthly Network Vulnerability Scanning and Reporting
Monthly Azure Security Center Score analysis and Reporting
On-demand support
3rd Party integration management and support coordination
Cost management and optimization
On-demand support
SharePoint site creation
PowerApps Support
3rd party integration management and support coordination
On demand Support
Monthly patch management
Monthly Image management