Microsoft Dynamics 365 CRM Solution Architect

Location: Dallas, TX (Remote)

Job Details:

Do you know how to find the right software solutions? So do we.

You understand the nuts and bolts of Customer Relationship Management (CRM) systems and how to use your knowledge and communication skills to connect with clients and colleagues.

Key Responsibilities:

• Enable the design of conceptual architecture and technical solutions
• Use key performance indicators (important metrics) to measure and test the quality of projects
• Encourage and support your team in defining technical, operational and user requirements
• Oversee the timely and effective resolution of client issues
• Collaborate with multi-functional teams to ensure consistent, positive client interaction, including managing offshore teams
• Support sales activities
• Travel as needed

Person Specification

CRM is at the heart of everything you do. Whether you’re working with your development team or collaborating with your clients, your energy, knowledge and organizational skills inspire and develop the people around you.